Frequently Asked Questions
Can I use a water-based paint on wood that I have treated with Arc Wood Preservative?
Yes, once the Arc Wood Preservative has fully dried, which is typically after 24 hours, depending on temperature and humidity.
Which side of the Interlinx 3GG decoupling membrane should face up during installation?
The decoupling membrane should be installed with the cavities facing upwards. Ensure that the membrane naturally unfolds as you roll it out.
This orientation allows for proper airflow and vapor management between the substrate and the tile, allows any moisture or vapor to escape, preventing it from getting trapped beneath the tile surface.
Can I add MouldX Anti-Mould Additive to outdoor fence paint to keep algae at bay?
MouldX Anti-Mould Additive is active against algae as well as moulds and will help to greatly reduce algal growth on paint films.
It can be used with all water based paints, but always carry out a small trial for compatibility.
Can I apply High Build in two 50mm applications?
High Build can be applied in 2 layers each of up to 50mm. Allow the first layer to fully set and prime with one coat of Tilers Primer diluted 1:3 with water followed by a neat coat and allowed to dry before applying the second layer. Given the increased depths, drying times will be increased.
Can I use Levelling Compound on top of existing tiles?
Yes, as long as there is no movement and Tilers Primer Plus is used to ensure a good key to the existing tiles.
Can I tile on top of existing tiles?
Yes, although we do not recommend this procedure. You need to make sure the existing tiles can take the weight of the new tiles and adhesive and prime with Tilers Primer Plus, in order to give the new adhesive a good key to the existing tiles.
Do I need to use primer before laying down Levelling Compound on any surface?
Yes, primer is required to ensure FLC grip to the substrate.
Do you do a paint on DPM?
Currently, Arc Building products does not manufacture a liquid DPM.
Are your PU Foams airtight?
No, none of the Arc Polyurethane Foams ensure complete air tightness.
Is any of the Powder Adhesives good to tile on a Fiberglass swimming pool?
Due to the flexibility of such swimming pools we do not recommend using a powder tile adhesive.
Do you do a non-shrink grout?
No, currently, Arc Building products does not manufacture a non-shrink grout.
Do you do a concrete sealant to reduce moisture readings?
Currently, Arc Building Products does not manufacture a liquid DPM.
Where can I find the products CE Marking proof documentation?
If the product is CE marked, the Declaration of Performance is available on our website, next to each products description, in the Declaration of Performance tab
Where can I find the products Safety Datasheet?
The Safety Datasheet is available on our website, next to each products description, in the Safety Datasheet tab.
Where can I find the product’s Technical Datasheet?
The Technical Datasheet is available on our website, next to each products description, in the Technical Datasheet tab.
